Booking Help
Help with making and changing a booking
Online Booking Help
- What payment cards do you accept for an online booking?
- I have received an error message when making a booking.
- What if I'm running late for my time slot?
- Why am I booking into a time slot?
- I'm unsure if my booking has been successful - what do I do?
- I may have two bookings, what do I do?
Tickets & Confirmations
- Does my carer ticket cover all attractions in my combination ticket?
- I haven't received my print@home tickets.
- Where do I go to collect my tickets?
- What do I need to collect my tickets?
- I have booked my tickets online, but not received an e-mail confirmation?
- I have booked my tickets over the telephone, but not received an e-mail confirmation?