For safety reasons, we can only accept 1 wheelchair user per tour group. At peak times there may be a wait if there is already a wheelchair user in the attraction. For large groups of wheelchair users there may be a considerable wait to start the tour.
Please note: Wheelchair spaces are very limited in the Dungeons, if you require a wheelchair space, you must e-mail guestservices.theblackpooltower@merlinentertainments.biz in advance of your visit to check availability.