Once you have completed your booking you will receive an email confirmation. Please check your spam or junk mail folders as well. If you can confirm that no transaction or booking has been made, please ensure to clear your cache and browser history before attempting to complete the transaction again. If you remain unsuccessful, click here and submit a form with details of the error message and booking information and a member of our support team will be in contact.
Articles in this section
- What payment cards do you accept for an online booking?
- I have received an error message when making a booking.
- What if I'm running late for my time slot?
- Why am I booking into a time slot?
- I'm unsure if my booking has been successful - what do I do?
- I may have two bookings, what do I do?
- I've booked the wrong tickets, what do I do?