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  1. The Blackpool Tower Dungeon - One of Blackpool's Must-See attractions
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking.
  • What if I'm running late for my time slot?
  • Why am I booking into a time slot?
  • I'm unsure if my booking has been successful - what do I do?
  • I may have two bookings, what do I do?
  • I've booked the wrong tickets, what do I do?

I've booked the wrong tickets, what do I do?

Tickets are sold on a non-refundable, non-transferable basis. 

If you have made a mistake on your order and booked incorrectly, please contact us via Live Chat for further assistance.

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Related articles

  • I would like to change the date/time of my booking
  • How do I contact you with a guest enquiry?
  • I need to add/remove tickets to my order.
  • What if I'm running late for my time slot?
  • I have booked my tickets online, but not received an e-mail confirmation?

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